June 29, 2007 | by John | Filed Under Business, Tech |
AT&T Inc. is the largest provider of local and long distance telephone service, wireless service, DSL internet access, and zoo animal torture. The current AT&T is now run by the company formerly known as SBC Communications, after it purchased the old AT&T company, or American Telephone & Telegraph.
AT&T may very well be the largest and most powerful organization in the continental United States. Its tentacles reach all the way up into the upper echelons of government.
Don’t worry though, because I’m going to give you 8 reasons why AT&T sucks beyond all belief:
1. They are liars, and horrible at lying. The new AT&T was founded in 1983 as Southwestern Bell Corporation. In 1995, they announced they would be changing their name to SBC Communications, Inc. in a move to improve their global image and reach. Then they claimed that not only was “SBC� not an acronym for Southwestern Bell Corporation, but that it didn’t stand for anything at all. Oh, that makes sense.
2. They lied to the FCC and American people about allowing competitors to have access to their markets. They told the FCC that they would allow competitors to have access to local markets where SBC (AT&T) had a monopoly if the FCC would approve their acquisition of Ameritech. The FCC agreed, and gave SBC monopolies in Illinois, Indiana, Michigan, Ohio, and Wisconsin. Then, SBC broke their promise and never allowed any competition in all five states.
3. They lied again, and stole American taxpayer money. In the early 1990’s, SBC and the other major telecommunications companies (Verizon, BellSouth and Qwest) made promises to upgrade the internet infrastructure of the United States with fiber optics by 2006. For this task, they were given $200 billion in taxpayer money by the Clinton administration. Instead of doing what they said, they pocketed most of the money and used the rest to build copper wiring for near-term profits from ADSL.
Now, the United States’ broadband speed ranking is, at best, 16th in the world, and the major telecom companies are complaining about not having enough money to upgrade. Their solution? Charge everybody more money; forget net neutrality.
4. AT&T is the United States’ second largest donor to political campaigns. Since 1990, they have contributed more than $36 million to both Republicans and Democrats. Their most important political issue now? Winning the right to profit by providing broadband internet access.
5. AT&T allows the National Security Agency (NSA) to monitor its customers’ communications without warrants. This violates the Foreign Intelligence Surveillance Act of 1978 and the First and Fourth Amendments of the Constitution of the United States. AT&T still has neither confirmed nor denied this. Are they hiding something? You decide.
6. In 2006, AT&T handed all of their international and domestic calling records over to the NSA. This was done in order to create a massive calling database.
I called AT&T a while back because my internet connection was not as fast as I’d contracted for. It turns out that even though I contracted for the highest speed they advertised, someone at AT&T had bumped me down to a lower, cheaper speed! If you have AT&T, check your bill!!!
I have been an AT&T customer for about over a year now. I been somewhat satisfied until now. Today I look at my bill. Turns out I have a total amount of $687.82 due in April 21 2008!! (It should have been like $70-$80 total amount that should be due) They say they charge me of overage in International call and some other federal bullshit charge, but we use pre-paid card from the past and we never had a problem until now! They shouldnt have charge us. Right now I am so fuckin mad!!! How is this possible!! I swear AT&T are fuckin dumbasses! If they dont fix this bill I am surely going to cancel on their ass!
This is not the first time that has happen. When I received the modem from them. They charge me double.
So I ask them why they do that. They said they sent me an REBATE for it which has been over 6-7 months now that I have not received yet.
i heard that they are trying to get a new law so that they can cut you off the internet if you say bad things about them! and do not forget that Alexander Bell stole the phone! this company has been a cimminal since day one !
As far as at&t not upgrading to add for fiber optic cable to their nation wide broadband network, then how do you explain U-verse. at&t U-verse requires that fiber optic cable be within 3000 ft of a consumers home in order to get it. And how about newer subdivisions in many at&t service area where they are not laying any copper cable at all, it is fiber optic cable right to the house. As far as broadband network upgrades are concerned, from what I have read online, in the media, and heard from union sources, at&t is doing a very good job at upgrading their broadband network heck, there are a ton of people here in the Kansas City metro area who are able to get U-Verse broad band now thanks to the installation of a more extensive fiber network, but were unable to get regular dsl before.
My daughters clip that holds the charger into her phone broke. Poor design. The phone had a one year warranty, so I called AT&T and they will not cover it under warranty because it is physical damage. WTF??
I spend $300 bucks a month with these people(cell and uverse) and they will bicker over a twenty dollar charger.
I guess I will have to take them to small claims court to get my twenty dollar charger for a $300 phone.
Trying to add minutes to our son’s calling card for use in Iraq. Automated systems infuriating and disfunctional. After 2 days, finally got 3 humans who were nice individually, but the system is totally messed up and to be avoided.
Yes, I agree, they are liars - and cheats for that matter. Appreciate it if you would let me rant about an unethical and possibly illegal situation I’m going through. I wanted to downgrade my data plan to the plans I was offered when I bought the Palm Treo as well as I extended my contract 2 more bloody years. I am paying $39.99/month for unlimited data and 1500 text however I’m willing to go with little or no internet usage so I can cut down on costs and to not waste time on the slow internet connection and poor experience. I just spoke to an ATT rep who said that they don’t offer those programs anymore on PDA’s and the least expensive program is $34.99. Whoopdefrickendoo!! She suggested that if I want to save money on data plans that I go with an alternative phone. I just spent $300 on the Treo last year lady!! Let alone I would probably have to pay for a new phone unless I re-upped for another 2 bloody years with ATT - not!! Overall, this smells like a money grubbing scam and possibly illegal no less.
I cannot tell you how much AT&T SUCKS! I was fooled in to buying a $299 black berry curve for my niece who just graduated the army and was shipping out to Germany! 18 year old girl leaving home for the first time, IN THE UNITED STATES ARMY!
So I wanted to get her a phone on my account so she could stay in touch with her mother. The “Sales Representative” LIED! Said “Oh everything will be fine…………uh what’s your credit card?”.
THEN THEY BILLED ME $600 for two phones I don’t use (one I cant use its in Germany).
Told me my first bill would be prorated for the 6 days prior to the new billing cycle. The bill arrives and I pay 190 thinking it is my bill plus proration. No. It is just for those days. No one can explain it. They emailed the guy I originally talked to so he could call me. Its been 3 days no call. I have unlimited everything. Should be 150. My bill came. Its. 350. Guess what? No one knows why. Class action law suit anyone? I’m in. I miss cricket. Flat rate. Reasonable. Great customer service. Lured away by the crackberry. Lawsuit. Stop bitching. Start a revolution. Time to. Take down the big dogs.
“This is an AT&T free message: Move to GoPhone, get a phone rebate and keep same #!A? Last time to refill current acct is 6/30 & service will be shut down on 7/31. Call 800-678-340#”
I’ve been getting this almost daily.
I had an old EVO (prepaid) phone with CellularOne. ATT bought out Cell One and changed the EVO phones to the new Go Phones. Shutting the service down and telling everyone to “upgrade”. The only “upgrade” was the bill.
The free-text feature which was included in my plan had now upgraded to additional fee of $20. My previous free night and weekends upgraded to $30. The website upgraded to ATT and became more sophisticated while removing the support forums. The price of the phones increased from free, to at least 10 bucks.
Basically, service that used to cost $42 now costs $90. Plus $10 for a phone. The service provided by CellularOne, when bought by ATT, more than doubled.
So I figured I’d try for a contract phone. I have bad credit so I decided to pay the $120 deposit CellularOne required. Come to find out, ATT upgraded the deposit amount to over $500.
ATT promised a rebate if you switch from EVO to Go phone. Wow, a $10 rebate off of a phone that was supposed to be free anyway!
My girlfriend also had an EVO phone. She called ATT to “upgrade” to the Go Phone and ordered her phone (she didn’t get the $10 rebate either). An hour later, her father offered to stick her on their family plan, so she called ATT to cancel her Go Phone order. “Oh we’re sorry ma’am. Once you place an order you can’t cancel. If you don’t want the GoPhone you just ordered, you’ll have to ship it back to us.” “Will I be refunded my money?” “I’m sorry miss, but we are unable to issue a refund on prepaid accounts.”
1. What? How is changing their name to SBC which doesn’t mean anything a lie? It’s just a name man, let it go.
2. They didn’t allow competitors into their markets? Open a phone book. In the front are the names of multiple companies you can buy service from. Quest, Birch Telecom and The Pager & Phone Co. are just a few that are in my area. I call that competition.
3. What are all those guys doing hooking up those giant boxes around neighborhoods to provide dsl to people like me who couldn’t get it before? That looks like their splicing fiber optics cable to me.
4. All major companies donate money to political campaigns. AT&T has donated to both parties so that makes them supporters of bipartisan politics. How can that be bad?
5. It’s the NSA. Get over it.
6. Again, the NSA. And by the way, where is your proof?
7. What?
8. Actually the iphone will work on T-Mobile’s network too. They just can’t sell the phone, but there are several on-line sites where you can buy an iphone that will work on t-mobile’s network. Next time do a little homework and provide some facts before you badmouth a company.
I HATE AT&T For two weeks I have been trying to get a simple DSL SERVICE but they can not provide this service. They either lose my account information or they have outage. When I call them they put me through 10 different automated voice services which can not get me to the right department. After waiting on line for an hour they do get me to a live person they just say we are sorry and we are working to resolve your issue.
AT&T Promised me an upgrade on my phone like a week early I explained to them that I wanted the I phone for my sons birthday July 11th, and they said no problem, they said If I had any problems to call customer service, and after waiting in line for hours they said they can’t do it customer service said no way. leaving me breaking my very first promise to my kid ever. since then I refuse to answer any calls made from someone using at&t as there phone service, all my family members have it because we all had cingular and they treated us right!! back when cingular had it you could get an upgrade every 11 months not with at&t its every 18 months. I make my family members call me from any phone that does not have at&t as there service provider. I left my sister on the road stranded until she found someone who had verizon and called me from that number.
The customer service has just about convinced me to do away with AT&T phone and internet service. I would have to pay to get cable line to my home, but this expense is less than the frustration of “we will have it fixed tomorrow” repeatedly given when it possible to talk to someone at customer service.
I was charged regular rate for calls I made to the Philippines. I had the international long distance package for $3.99/min to make my calls to the Philippines for 21 cents/min. I was told that the last time I had international calling package for $3.99/month, was on Sept 2007. I did not authorize to have this package removed. There is no way I would make these calls if I did not have the international calling package.
I have spoken to numerous customer representatives and their supervisors, and was told that there is nothing they can do for me.
Wtf?? Why do u people think att bought cingular?? Check your facts cingular bought att it was just a name change so don’t say cingular treated you right when att never took over cingular it was a stupid name change
I moved to a new address last month and asked ATT to transfer my phone number to my new address. After moving, ATT claimed they had to give me a temporary number and proceeded to charge me for it and then charge me for CHANGING the temporary number to my old existing number. I’m not paying for something I didn’t ask for. I did NOT ask for the temporary number nor did I ask for a number change. I simply asked them to TRANSFER my existing number to a new address.
That’s the first problem. The second problem is with the quad package I ordered. I ordered landline service, wireless cellphone service, dishnetwork tv, and DSL for about $180 a month. So far, ATT has billed me separately for the landline service and a whopping $343 for cellphone service that doesn’t even work half the time!!
The third problem is that ATT is preventing my ISP from giving me the SAME EXACT DSL service I had before I ordered the quad package. After telling me I would have to pay a $100 deposit to get DSL, ATT cancelled the DSL part of the quad package and reduced it to a triad package so that I could continue with my ISP’s DSL service. But my isp says that ATT refuses to let them give me the DSL service I had before I moved. (My isp orders DSL through ATT.) ATT told my ISP that DSL wasn’t in my area even though I moved just two blocks away. I called ATT to ask why, and they said DSL is available in my area, that i don’t have to pay a $100 deposit anymore, and that they put in an order for me. I believe this violates FCC Rules since they are preventing my ISP from giving me service that i had and want to continue to use.
I am not paying this outrageous bill. They’re charging me a month in advance for things I DON’T have, CAN’T use, and apparently CAN’T have.
Whoever heard of a $343 cellphone bill?? I only had it since July 12th or something??
1. ATT spams my cellphone with text messages
2. There is no way to block text messages or calls from a specific number. How can a phone have the technology to browse the internet, play video games, and capture audio and video from my phone, yet lack such a basic function as blocking calls and text?
AT&T is installing u-vers in my neighborhood and sent a sales person by to set up a change over. I spend a bunch of time with this person who was most helpful and I was looking forward to the switch for faster broadband as I have the 2.5meg at this time. After we filled out all the paperwork and they were putting in the final order I was informed the I must put a credit card on file to secure the order. I said are you out of you minds, as I have been a customer for over 19 years and have never missed a payment with my bill running $80 to $100 per month? They said I am sorry but it is policy! The salesperson then asked for a supervisor and suggested that they were going to lose a long time customer over this, to which they said they would not make and exception. So I said tell them my policy would be to cut off AT&T and move my service to Cox Cable. What a bunch of jerks. I have also been a Mac fan boy since 1985 and even though I love Apple and have purchased over 20 Mac’s, I would not buy a iPhone just because of the rip off price AT&T charges for their service. I love the way they treat their customers! Not! 19 year and I must put up a credit card! Get Cox and tell AT&T to get lost! Hopefully they will end up like GTE which was also a great phone company! Ha!
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I called AT&T a while back because my internet connection was not as fast as I’d contracted for. It turns out that even though I contracted for the highest speed they advertised, someone at AT&T had bumped me down to a lower, cheaper speed! If you have AT&T, check your bill!!!
Has AT&T done this to you?
Customer service sucks. Plan on waiting 1-2 hours to actually speak to
a customer service representative.
This inludes the 3 times you will get disconnected while waiting.
I turned in a shitty express wireless internet card 2 days after I
bought it. They were supposed to give me a COMPLETE refund.
Instead, they billed me for $50.16, and sent me to collections.
I wasted over 80 minutes trying to get the $50.16 removed. Fucking
assholes.
I have been an AT&T customer for about over a year now. I been somewhat satisfied until now. Today I look at my bill. Turns out I have a total amount of $687.82 due in April 21 2008!! (It should have been like $70-$80 total amount that should be due) They say they charge me of overage in International call and some other federal bullshit charge, but we use pre-paid card from the past and we never had a problem until now! They shouldnt have charge us. Right now I am so fuckin mad!!! How is this possible!! I swear AT&T are fuckin dumbasses! If they dont fix this bill I am surely going to cancel on their ass!
This is not the first time that has happen. When I received the modem from them. They charge me double.
So I ask them why they do that. They said they sent me an REBATE for it which has been over 6-7 months now that I have not received yet.
YOU KNOW WHAT?? I might just cancel it for good.
i heard that they are trying to get a new law so that they can cut you off the internet if you say bad things about them! and do not forget that Alexander Bell stole the phone! this company has been a cimminal since day one !
It’s no joke. Beginning earlier this year, AT&T Wireless began to charge customers who pay their bills in their stores
As far as at&t not upgrading to add for fiber optic cable to their nation wide broadband network, then how do you explain U-verse. at&t U-verse requires that fiber optic cable be within 3000 ft of a consumers home in order to get it. And how about newer subdivisions in many at&t service area where they are not laying any copper cable at all, it is fiber optic cable right to the house. As far as broadband network upgrades are concerned, from what I have read online, in the media, and heard from union sources, at&t is doing a very good job at upgrading their broadband network heck, there are a ton of people here in the Kansas City metro area who are able to get U-Verse broad band now thanks to the installation of a more extensive fiber network, but were unable to get regular dsl before.
My daughters clip that holds the charger into her phone broke. Poor design. The phone had a one year warranty, so I called AT&T and they will not cover it under warranty because it is physical damage. WTF??
I spend $300 bucks a month with these people(cell and uverse) and they will bicker over a twenty dollar charger.
I guess I will have to take them to small claims court to get my twenty dollar charger for a $300 phone.
Trying to add minutes to our son’s calling card for use in Iraq. Automated systems infuriating and disfunctional. After 2 days, finally got 3 humans who were nice individually, but the system is totally messed up and to be avoided.
Yes, I agree, they are liars - and cheats for that matter. Appreciate it if you would let me rant about an unethical and possibly illegal situation I’m going through. I wanted to downgrade my data plan to the plans I was offered when I bought the Palm Treo as well as I extended my contract 2 more bloody years. I am paying $39.99/month for unlimited data and 1500 text however I’m willing to go with little or no internet usage so I can cut down on costs and to not waste time on the slow internet connection and poor experience. I just spoke to an ATT rep who said that they don’t offer those programs anymore on PDA’s and the least expensive program is $34.99. Whoopdefrickendoo!! She suggested that if I want to save money on data plans that I go with an alternative phone. I just spent $300 on the Treo last year lady!! Let alone I would probably have to pay for a new phone unless I re-upped for another 2 bloody years with ATT - not!! Overall, this smells like a money grubbing scam and possibly illegal no less.
I cannot tell you how much AT&T SUCKS! I was fooled in to buying a $299 black berry curve for my niece who just graduated the army and was shipping out to Germany! 18 year old girl leaving home for the first time, IN THE UNITED STATES ARMY!
So I wanted to get her a phone on my account so she could stay in touch with her mother. The “Sales Representative” LIED! Said “Oh everything will be fine…………uh what’s your credit card?”.
THEN THEY BILLED ME $600 for two phones I don’t use (one I cant use its in Germany).
I stick with NEXTEL!
God Bless you all and the Armed Services.
Told me my first bill would be prorated for the 6 days prior to the new billing cycle. The bill arrives and I pay 190 thinking it is my bill plus proration. No. It is just for those days. No one can explain it. They emailed the guy I originally talked to so he could call me. Its been 3 days no call. I have unlimited everything. Should be 150. My bill came. Its. 350. Guess what? No one knows why. Class action law suit anyone? I’m in. I miss cricket. Flat rate. Reasonable. Great customer service. Lured away by the crackberry. Lawsuit. Stop bitching. Start a revolution. Time to. Take down the big dogs.
“This is an AT&T free message: Move to GoPhone, get a phone rebate and keep same #!A? Last time to refill current acct is 6/30 & service will be shut down on 7/31. Call 800-678-340#”
I’ve been getting this almost daily.
I had an old EVO (prepaid) phone with CellularOne. ATT bought out Cell One and changed the EVO phones to the new Go Phones. Shutting the service down and telling everyone to “upgrade”. The only “upgrade” was the bill.
The free-text feature which was included in my plan had now upgraded to additional fee of $20. My previous free night and weekends upgraded to $30. The website upgraded to ATT and became more sophisticated while removing the support forums. The price of the phones increased from free, to at least 10 bucks.
Basically, service that used to cost $42 now costs $90. Plus $10 for a phone. The service provided by CellularOne, when bought by ATT, more than doubled.
So I figured I’d try for a contract phone. I have bad credit so I decided to pay the $120 deposit CellularOne required. Come to find out, ATT upgraded the deposit amount to over $500.
ATT promised a rebate if you switch from EVO to Go phone. Wow, a $10 rebate off of a phone that was supposed to be free anyway!
My girlfriend also had an EVO phone. She called ATT to “upgrade” to the Go Phone and ordered her phone (she didn’t get the $10 rebate either). An hour later, her father offered to stick her on their family plan, so she called ATT to cancel her Go Phone order. “Oh we’re sorry ma’am. Once you place an order you can’t cancel. If you don’t want the GoPhone you just ordered, you’ll have to ship it back to us.” “Will I be refunded my money?” “I’m sorry miss, but we are unable to issue a refund on prepaid accounts.”
Response to your lies:
1. What? How is changing their name to SBC which doesn’t mean anything a lie? It’s just a name man, let it go.
2. They didn’t allow competitors into their markets? Open a phone book. In the front are the names of multiple companies you can buy service from. Quest, Birch Telecom and The Pager & Phone Co. are just a few that are in my area. I call that competition.
3. What are all those guys doing hooking up those giant boxes around neighborhoods to provide dsl to people like me who couldn’t get it before? That looks like their splicing fiber optics cable to me.
4. All major companies donate money to political campaigns. AT&T has donated to both parties so that makes them supporters of bipartisan politics. How can that be bad?
5. It’s the NSA. Get over it.
6. Again, the NSA. And by the way, where is your proof?
7. What?
8. Actually the iphone will work on T-Mobile’s network too. They just can’t sell the phone, but there are several on-line sites where you can buy an iphone that will work on t-mobile’s network. Next time do a little homework and provide some facts before you badmouth a company.
I HATE AT&T For two weeks I have been trying to get a simple DSL SERVICE but they can not provide this service. They either lose my account information or they have outage. When I call them they put me through 10 different automated voice services which can not get me to the right department. After waiting on line for an hour they do get me to a live person they just say we are sorry and we are working to resolve your issue.
AT&T Promised me an upgrade on my phone like a week early I explained to them that I wanted the I phone for my sons birthday July 11th, and they said no problem, they said If I had any problems to call customer service, and after waiting in line for hours they said they can’t do it customer service said no way. leaving me breaking my very first promise to my kid ever. since then I refuse to answer any calls made from someone using at&t as there phone service, all my family members have it because we all had cingular and they treated us right!! back when cingular had it you could get an upgrade every 11 months not with at&t its every 18 months. I make my family members call me from any phone that does not have at&t as there service provider. I left my sister on the road stranded until she found someone who had verizon and called me from that number.
APPLE You made a very large mistake giving at&t all the rights to your Iphone.
CUSTOMER DIS-SERVICE
The customer service has just about convinced me to do away with AT&T phone and internet service. I would have to pay to get cable line to my home, but this expense is less than the frustration of “we will have it fixed tomorrow” repeatedly given when it possible to talk to someone at customer service.
I was charged regular rate for calls I made to the Philippines. I had the international long distance package for $3.99/min to make my calls to the Philippines for 21 cents/min. I was told that the last time I had international calling package for $3.99/month, was on Sept 2007. I did not authorize to have this package removed. There is no way I would make these calls if I did not have the international calling package.
I have spoken to numerous customer representatives and their supervisors, and was told that there is nothing they can do for me.
Wtf?? Why do u people think att bought cingular?? Check your facts cingular bought att it was just a name change so don’t say cingular treated you right when att never took over cingular it was a stupid name change
AT&T need to be taught a lession. A hard lession. We need a war on ATT.
I moved to a new address last month and asked ATT to transfer my phone number to my new address. After moving, ATT claimed they had to give me a temporary number and proceeded to charge me for it and then charge me for CHANGING the temporary number to my old existing number. I’m not paying for something I didn’t ask for. I did NOT ask for the temporary number nor did I ask for a number change. I simply asked them to TRANSFER my existing number to a new address.
That’s the first problem. The second problem is with the quad package I ordered. I ordered landline service, wireless cellphone service, dishnetwork tv, and DSL for about $180 a month. So far, ATT has billed me separately for the landline service and a whopping $343 for cellphone service that doesn’t even work half the time!!
The third problem is that ATT is preventing my ISP from giving me the SAME EXACT DSL service I had before I ordered the quad package. After telling me I would have to pay a $100 deposit to get DSL, ATT cancelled the DSL part of the quad package and reduced it to a triad package so that I could continue with my ISP’s DSL service. But my isp says that ATT refuses to let them give me the DSL service I had before I moved. (My isp orders DSL through ATT.) ATT told my ISP that DSL wasn’t in my area even though I moved just two blocks away. I called ATT to ask why, and they said DSL is available in my area, that i don’t have to pay a $100 deposit anymore, and that they put in an order for me. I believe this violates FCC Rules since they are preventing my ISP from giving me service that i had and want to continue to use.
I am not paying this outrageous bill. They’re charging me a month in advance for things I DON’T have, CAN’T use, and apparently CAN’T have.
Whoever heard of a $343 cellphone bill?? I only had it since July 12th or something??
Two to add to the list:
1. ATT spams my cellphone with text messages
2. There is no way to block text messages or calls from a specific number. How can a phone have the technology to browse the internet, play video games, and capture audio and video from my phone, yet lack such a basic function as blocking calls and text?
ATT customer service = lip service.
They will tell you anything to get you off the phone.
They apologize for every mistake and mean none of it.
They screw you and laugh all the way.
Class action
Citizen action
Military action.
It all works for me.
AT&T is installing u-vers in my neighborhood and sent a sales person by to set up a change over. I spend a bunch of time with this person who was most helpful and I was looking forward to the switch for faster broadband as I have the 2.5meg at this time. After we filled out all the paperwork and they were putting in the final order I was informed the I must put a credit card on file to secure the order. I said are you out of you minds, as I have been a customer for over 19 years and have never missed a payment with my bill running $80 to $100 per month? They said I am sorry but it is policy! The salesperson then asked for a supervisor and suggested that they were going to lose a long time customer over this, to which they said they would not make and exception. So I said tell them my policy would be to cut off AT&T and move my service to Cox Cable. What a bunch of jerks. I have also been a Mac fan boy since 1985 and even though I love Apple and have purchased over 20 Mac’s, I would not buy a iPhone just because of the rip off price AT&T charges for their service. I love the way they treat their customers! Not! 19 year and I must put up a credit card! Get Cox and tell AT&T to get lost! Hopefully they will end up like GTE which was also a great phone company! Ha!