Comments on: 8 Reasons Why AT&T Sucks Beyond All Belief http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief (We'll Tell You) Fri, 02 Apr 2010 08:22:07 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Mike http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-74685 Mike Mon, 22 Mar 2010 05:34:48 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-74685 ofcause it is"closing bill" in a previose post, sorry for gramma. I am not ATT CEO. ofcause it is”closing bill” in a previose post, sorry for gramma. I am not ATT CEO.

]]> By: mike http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-74680 mike Mon, 22 Mar 2010 05:02:25 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-74680 Att sucks. They trained to collect data and money. Nobody care about service. Monopoly. Why? No comments. "What the number to call you back in case we will be disconected?" All the time guestion. ALL about 7drops- nobody, NEver call back. On reguest to fix line , they send tech in home , did nothing. On a second reguest they schedule tech from 12 to 4. Tech came at 5. (?) Was missed. Did they trained to use phone? I beleave "no". Two month later credit in a bill for (not provided) service was reguested . Promissed. !! Service canceled. ATT ofers another service. Do they use (brain or ) monitored records to do business like that? Clothing bill was screwed up for repaire(?) that was (?) done 2 month ago. This is a not a single similar story . Will it change their business? Never! Why ? No comments. Wish them (ATT) keep data records promptly Att sucks.
They trained to collect data and money. Nobody care about service. Monopoly. Why? No comments.
“What the number to call you back in case we will be disconected?” All the time guestion. ALL about 7drops- nobody, NEver call back.
On reguest to fix line , they send tech in home , did nothing.
On a second reguest they schedule tech from 12 to 4.
Tech came at 5. (?) Was missed. Did they trained to use phone? I beleave “no”.
Two month later credit in a bill for (not provided) service was reguested . Promissed. !! Service canceled. ATT ofers another service. Do they use (brain or ) monitored records to do business like that? Clothing bill was screwed up for repaire(?) that was (?) done 2 month ago.

This is a not a single similar story . Will it change their business? Never! Why ? No comments.

Wish them (ATT) keep data records promptly

]]> By: David http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-74593 David Sun, 21 Mar 2010 19:45:32 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-74593 So after having months and months worth of internet problems, I finally had the time to call ATT. You see, I am a doctor and my wife is a full time student and she works full time, so by the time we get home, ATT is closed for customer service. Well we were having problems for MONTHS and when I finally called, ATT called me a liar for having not called in earlier. Well after being hung up on numerous times and after multiple 2-3 hour conversations with tech support, billing, and customer service, a technician was finally dispatched to my home. He found nothing wrong outside of my home and he left. The problem persisted...ATT would not take blame. After trouble shooting with ATT AGAIN, a second tech was dispatched the very next day. He replaced our router and said everything was fine. Everything was NOT fine. When he left, 30 minutes later our internet stopped working again. Mind you, I've now had to take multiple days off just to deal with my internet service. I called ATT every day that week to show them that I was NOT lying and that we have a real problem on our hands. So the whole week goes by and finally that next SUNDAY another tech came to my house. He checked all the wires....cut out a bunch of wires, took out some spliced things and said everything should be fine now, but I'm going to have an $80 charge on my next bill because it was a wiring problem but that everything should be fine. Well AS SOON AS HE LEFT, we could not establish a connection. Luckily he was outside of my house entering some data in his truck. So I whistled for TYRONE to come back in. He did. After diagnosing 'the problem' he came to the conclusion that I needed a new router. LOL! WTF?! So he replaced it and tried to get on-line. Well, these 2WIRE modems SUCK DIZZLE!! Anyway, after not being able to connect, he summed up our problem by stating that our LAPTOPS were to blame and that we should contact COMPAQ/HP and ACER. Ok, he left....just now. I'm fuming. He was really nice and even told me how much HE hates ATT but the fact that his kids are in big colleges, well, his retirement fund couldn't support their educations so he HAD to work. He told me that the techs take A LOT of the angry brunt from ATT customers, and he told me how glad he was that I was understanding and non-threateniing. I feel bad for the techs. They get dispatched and have NO idea what hornets' nest they may be stepping into. ATT sucks. I'm done....well when my contract runs out I'm done. LOL...I'm stuck in this GD MF'in contract. Effing internet and phone GANGSTERS!!!!! I miss MA Bell. So after having months and months worth of internet problems, I finally had the time to call ATT. You see, I am a doctor and my wife is a full time student and she works full time, so by the time we get home, ATT is closed for customer service. Well we were having problems for MONTHS and when I finally called, ATT called me a liar for having not called in earlier. Well after being hung up on numerous times and after multiple 2-3 hour conversations with tech support, billing, and customer service, a technician was finally dispatched to my home. He found nothing wrong outside of my home and he left. The problem persisted…ATT would not take blame. After trouble shooting with ATT AGAIN, a second tech was dispatched the very next day. He replaced our router and said everything was fine. Everything was NOT fine. When he left, 30 minutes later our internet stopped working again. Mind you, I’ve now had to take multiple days off just to deal with my internet service. I called ATT every day that week to show them that I was NOT lying and that we have a real problem on our hands. So the whole week goes by and finally that next SUNDAY another tech came to my house. He checked all the wires….cut out a bunch of wires, took out some spliced things and said everything should be fine now, but I’m going to have an $80 charge on my next bill because it was a wiring problem but that everything should be fine. Well AS SOON AS HE LEFT, we could not establish a connection. Luckily he was outside of my house entering some data in his truck. So I whistled for TYRONE to come back in. He did. After diagnosing ‘the problem’ he came to the conclusion that I needed a new router. LOL! WTF?! So he replaced it and tried to get on-line. Well, these 2WIRE modems SUCK DIZZLE!! Anyway, after not being able to connect, he summed up our problem by stating that our LAPTOPS were to blame and that we should contact COMPAQ/HP and ACER. Ok, he left….just now. I’m fuming. He was really nice and even told me how much HE hates ATT but the fact that his kids are in big colleges, well, his retirement fund couldn’t support their educations so he HAD to work. He told me that the techs take A LOT of the angry brunt from ATT customers, and he told me how glad he was that I was understanding and non-threateniing. I feel bad for the techs. They get dispatched and have NO idea what hornets’ nest they may be stepping into. ATT sucks. I’m done….well when my contract runs out I’m done. LOL…I’m stuck in this GD MF’in contract. Effing internet and phone GANGSTERS!!!!! I miss MA Bell.

]]> By: robert http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-74385 robert Sat, 20 Mar 2010 03:23:53 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-74385 at&t prices are a rip off, with those prices i'd rather go to verizon where they offer better service, and my mom got at&t dsl, why? i have no idea but the piece of shit always disconnects.. worst company ever, highly not recommended. at&t prices are a rip off, with those prices i’d rather go to verizon where they offer better service, and my mom got at&t dsl, why? i have no idea but the piece of shit always disconnects.. worst company ever, highly not recommended.

]]> By: min http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-74246 min Fri, 19 Mar 2010 02:20:28 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-74246 Women’s ornaments box is <a href="http://www.linksoflondonstore.com" rel="nofollow">links of london</a> to make steady that the trinkets are better for dresses. Jewelry is excellent <a href="http://www.linksoflondonstore.com" rel="nofollow">links of london sale</a> presents for women who enjoy functional jewelry. Women’s ornaments box is links of london to make steady that the trinkets are better for dresses. Jewelry is excellent links of london sale presents for women who enjoy functional jewelry.

]]> By: JJ http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-73685 JJ Mon, 15 Mar 2010 23:23:16 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-73685 how do you get them to cancel phone service without being put on hold for two hours? THey put me on hold the last time I called and then closed shop and left me hanging. It is so hard to cancel their service, aren't there supposed to be laws against this kind of marketing? how do you get them to cancel phone service without being put on hold for two hours? THey put me on hold the last time I called and then closed shop and left me hanging. It is so hard to cancel their service, aren’t there supposed to be laws against this kind of marketing?

]]> By: Song of the Day « Damn Ugly Photography http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-72938 Song of the Day « Damn Ugly Photography Tue, 09 Mar 2010 20:18:33 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-72938 [...] them on their “Best of the Year” lists, but then came the Winter Olympics…an AT&T commercial with Apolo Ohno featured their song ‘Intro’ and was in heavy rotation for [...] [...] them on their “Best of the Year” lists, but then came the Winter Olympics…an AT&T commercial with Apolo Ohno featured their song ‘Intro’ and was in heavy rotation for [...]

]]> By: Georgia http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief/comment-page-7#comment-72283 Georgia Wed, 03 Mar 2010 20:03:24 +0000 http://www.who-sucks.com/tech/8-reasons-why-att-sucks-beyond-all-belief#comment-72283 AT&T wants to grab you by the neck, it is such a shame that Apple, with al it's nice prducts, let us ony deal with this company. They do not inform you of everything you should know. My problem was that my ihpone 3g died and I went to upgrade and paid full price, while they did not inform me that I could have upgraded my iphone on april 17th and paid half the price I paid, and even with all the business we give to them (5 iphones) they declined to help me and refund the money. SUCKS!!! AT&T wants to grab you by the neck, it is such a shame that Apple, with al it’s nice prducts, let us ony deal with this company.
They do not inform you of everything you should know.
My problem was that my ihpone 3g died and I went to upgrade and paid full price, while they did not inform me that I could have upgraded my iphone on april 17th and paid half the price I paid, and even with all the business we give to them (5 iphones) they declined to help me and refund the money. SUCKS!!!

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